Our products are designed to last a lifetime, therefore we guarantee everything we make. If your O My Bag needs a repair, we've got you covered. The costs of most repairs are on us, for some we’ll charge you a small fee.

We offer multiple repair options for sustainability purposes, and encourage you to find the best fit below.

Please note that we can repair most, but not all items. In case a repair of your O My Bag is not possible, we'll always try to come with another solution.

We strive to always repair your item using original materials and hardware. When these are not available, we'll proceed with the repair using the closest match possible. In some cases, repaired items may look slightly different from new.

Looking to add an extra hole to your strap or replace a knob button on your beloved wallet? We encourage you to first check out our DIY Quick Fix Guide below to see if self-repair may be an option. We can supply you with the materials if necessary.

If you have any questions about your DIY repair, you can reach us at customerservice@omybag.nl

If the problem is beyond your own repair skills, get in touch with our team to arrange a local repair at one of our recommended repair shops in your area. Can’t find a repair shop close to you? Alternatively you can take it to your local repair store and we will reimburse the repair costs. 

Choosing a local repair is not only the quickest but also the most sustainable way to get your O My Bag to shine again!

To get started with your repair, click the button below.