Also, check out our Product Care & Repair page. There we explain the use of sprays and lotions to make sure that your O My Bag has a long lasting life, and much more.
Where else can I buy O My Bag products?
You can find a complete list of these stores by going directly to our store locator.
Do you have a physical store?
Due to the current situation we have decided to close both our Flagship and Brandstore until the 6th April, for the safety of our employees and community.
You can also shop our collection in many selected stores around the globe. You can find those stores here.
Flagship store & HQ
2514 CD The Hague
What do you mean by 'fairly made' products?
Though we don’t use the Fair Trade certification for our products, all of them are made with love and passion under fair conditions with respect for the people and environment in India.
So with every purchase you make, we can contribute to a better world with fairly-paid jobs, safe working environments, equal opportunities and women empowerment.
How is your leather sustainable?
Why don't you have a vegan collection?
One of the most responsible things we can do for our planet is to only make high quality products that can be worn and used for years. We make an effort to design timeless pieces that you can carry and cherish for years. In a circular economy the most beneficial circle is longevity, repair and reuse. Usually it is a thread or zip that goes, rather than the leather itself. We make sure that we elongate the products lifetime by providing careful care tips and repairing when possible.
We believe that using vegetable tanned leather is currently the most sustainable option. The hides that are used to tan leather are a waste product that would otherwise be thrown away and a chrome-free vegetable tanned hide is a high quality durable material. Chrome is a harmful chemical and when not used carefully can have a negative environmental impact. Since we produce in India, where pollution is an important risk, we choose to tan without chromium.
Is your packaging sustainable?
In 2018 we started working with RePack. RePack is a reusable packaging service that aims to save the world from trash. A super simple solution to an ever-growing problem! Here’s how it works: you can choose to have your purchase shipped in a returnable and reusable RePack. After returning your RePack, you will be rewarded with a 10% discount on your next order at O My Bag and all brands that use Repack. The voucher is sent to you by email from RePack.
Care & Repair
How do I take care of my O My Bag?
Can I repair my O My Bag myself?
Promos & Stock
How do I receive information about promos?
What do I do if the product I love is sold out?
Where can I find my gift credit balance?
Do you offer gift cards?
You can find online gift cards here. Both digital and physical gift card purchases are non-refundable.
Technical difficulties! What should I do?
Trouble paying with your credit card? We only accept credit card with 3d secure to avoid fraud. If you do not have one, please use another payment method such as Paypal.
I want to unsubscribe from your email newsletter.
If you no longer wish to subscribe to O My Bag newsletters, you can unsubscribe simply by clicking on the unsubscribe link situated in the footer of our newsletters.
Please note, once you unsubscribe, it can take up to 7 days for the change to take effect.
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